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AAERT AAERT AAERT AAERT AAERT AAERT
For Professionals in Electronic /
Digital Court Technology
Volume 14, Number 2 — Conference 2009
. . .
Click on photograph to enter Conference pages.
We've come a long way, baby!
We have witnessed monumental technological advances over the past
thirty years in the field of court reporting. If you're a person that's
resistant to change, you may have been left standing in a cloud of
dust. But for most of us, the new methods and resources available today
are a godsend. They make our jobs easier while providing a more efficient
and proficient means to memorialize and prepare an official record, our
I can still recall the first daily copy I participated in during the late
70's. It was a multimillion dollar medical malpractice trial that lasted
six weeks and *gasp* actually overlapped a family vacation I had
planned. But the incentives of loving what I do, not to mention getting
paid a dollar a page (which was great back in the day!), assisted me in
staying the course. The team consisted of two stenographers, two
transcriptionists; two cassette recorders, two Selectric typewriters;
cases of preprinted stationery, boxes of carbon paper; a lineup of
Webster's, Black's, Dorland's and every other resource we could put our
hands on; and who knows how many ink erasers at our sides.
The first stenographer would begin in the courtroom. Every half hour,
the stenos would "tag team." The first one would leave the courtroom,
go to an anteroom and dictate their notes, pass the recording to the
transcriptionist and away we'd go. I believe that trial was an original
and four copies so during our "down time," we were preparing stacks of
original+4 with stationery and carbon paper. Within an hour after court
recessed for lunch, a bound, certified copy was presented to each counsel
and the same process repeated at the end of the day. In a nutshell, this
process was not only exhausting and challenging, but very rewarding. In
the end, the stenos thanked me for staying to finish the job and flew me
to my vacation destination to join my family. What great memories!
But then along came Stenograph's CAT software. Oh my goodness! As
transcriptionists, we were convinced our participation in the process
was finished. Some went on and received training to be scopists; others
achieved their NCRA certification. I, on the other hand, opted to go in
a new direction, law office administration, and remained in that career
field for the next eighteen years. But after making my move to Florida
in late 2001, I was given the opportunity to return to my one true love,
the world of court reporting. Wow, have things changed and undoubtedly
for the better!
I'm sure we've all experienced times when a steno didn't timely file a
transcript because somehow their notes were lost or damaged or perhaps
the steno actually vanished off the face of the planet. Those aren't
regular occurrences, but I have experienced both of them at least once
during my career. In today's world, the digital recording provides us
with the means to prepare an accurate verbatim transcript that can be
easily verified or reconstructed.
Digital recordings are comprised of multiple sound channels, enabling the
transcriptionist to isolate the person speaking and block out any other
extraneous "noise" in the courtroom. Additionally, the electronic court
reporter's notes are linked with the audio. This proves to be an invaluable
tool when locating proceedings to be transcribed.
Readback in a trial (now termed playback) has taken on a whole new
perspective. Imagine a criminal defendant taking the stand in a jury
trial and becoming angry with the prosecutor as he is cross-examined.
How can a readback to a jury by a stenographer with a soft spoken voice
accurately portray the true testimony of that witness? Playback of a
digital recording both says and shows it all. Voice inflections and
emotions of a witness are a critical part of their testimony.
I consider many of the things we take for granted today a true
blessing: The internet and its vast wealth of resources;
spell check; grammar check; and the list goes on. The Webster's, Black's
and Dorland's are still in my bookcase, but basically just gather dust
these days. Instead, I now prefer to visit various websites and let my
fingers continue to work their magic on the keyboard. (Some of my
favorites are listed below.)
I'm extremely proud to be part of this new era and its evolving
technology. So, yes, we've come a long way. I, for one, am extremely
pleased to be along for this ride and enjoying every minute of it!
Envision being a retired CERT
in Sunny Florida . . .
proofing that transcript in paradise.
— C. Lynn Gilstrap, CERT*D
5th Judicial Circuit, Florida State Courts
The Dream is Reality
was nothing to look at. In a crowd you would scarcely have given her a
glance: somewhere well into middle age, past her prime, dull.
She would not have turned heads. Those days were over, if there had
ever been any of those days.
Her body was stodgy, thick in the middle. If she ever had an hourglass
figure, it was no longer visible. She was dressed in probably what was
her finest: a champagne-colored, tea-length dress, the type you have
seen a thousand mothers-in-law-to-be wear when their sons get married.
There she stood on stubby legs with cankles, calves that just merged right
into what once were probably never very lovely ankles.
Shall I describe her further? She wore no makeup and had wild,
untrimmed eyebrows. Her hair was a fret, as though she had been out in
the wind and the hair went its own direction and never quite came
back. I doubt that she had seen the inside of a hair salon for
years. On her feet were those dreary, champagne-colored pumps such
as older women wear, thick heels. Proper shoes we would have called them.
Yet there she stood before thousands of people to throw herself to the
tigers, so to speak, and perform. One of the judges asked her name
and age, and called her "Darling" condescendingly.
She said, "I am 47 years old."
Eyebrows raised, eyes rolled, and the audience
sneered. The judge continued: "And what is the dream?"
"I'm trying to be a professional singer."
The audience laughed and
The judge smirked, "And what are you going to sing for us tonight?" he
said incredulously. "I Dreamed a Dream from Les
Miserables." There was further scoffing from the audience.
She was cheeky, that was for sure. It was so painful to watch her. In
the mass media which judges by appearance, size, glamour, riches, how
could she have the gall or the moxie to walk out on that stage being past
her bloom and make us look at her, make us listen to her? How did she
have the audacity to put herself on the same stage where highly trained
professionals performed every week?
Yet when she opened her mouth and began to sing, within three seconds the
judges were flabbergasted. From that frumpy-looking, matronly body
came the most enchanting, divine, melodious voice most of us have ever
heard. Jaws dropped. The judges and audience smiled. The voice
did not match the appearance as so many times I have discovered in
life. Susan Boyles had no fear of walking on stage in her body and
doing what she knew best and how she did it best. Her five-minute
performance has now been viewed my millions the world over.
How does this story relate to AAERT and digital
Let me explain. June 28 to 30, 2009, AAERT will hold its 16th Annual
E-Reporting and E-Transcribing Conference in Indianapolis, Indiana, at the
Hyatt Downtown. This is the first time AAERT has made its appearance
on the Indiana stage. Our aaert.org website has further details.
Why is it important that you attend?
The conference is AAERT's
introduction to Indiana and the many ERs and transcribers who work in
Indiana's court systems and freelance market. Indiana is still a
state without mandatory certification, but after legislation is filed and
passed, hopefully by 2010, AAERT will be the testing and certifying body
for ERs throughout the state. It is also Indiana's introduction to
AAERT, our professionals, our membership, and our Board of Directors.
With a multitude of e-reporters and transcribers in the state who have
virtually gone unnoticed for years, it is time for AAERT and Indiana
ERs to become acquainted. It is time for Indiana ERs to come out
into the spotlight and for the rest of the world to see who they are and
how they have mastered making a verbatim record by digital recording and
Recently AAERT and electronic / digital reporting have also been sneered
at, so to speak — underestimated, relegated to the bottom rung.
I have read such statements about E-reporting and digital reporting such
as: "A child could do that. Sit in a room and press a button
and there you go, maybe write down a few words."
In other, more shrill venues, we have been called "an
infestation of DR," "inferior," "less competent," "the ugly head of
ER," or even "a booger on the figurative finger." "To raise the ugly
head" has become a cliché
for something that has made an unwelcome appearance or has
become something troublesome, perhaps something to fear.
Remember, part of the lyrics from I Dreamed a Dream say:
But the tigers come out at night,
Again, why come to Indianapolis? Why join AAERT? Why attend the
conference? Susan was not what they expected. Neither is ER / DR,
for those who truly take the time to investigate. Digital recording
and digital / electronic reporting and transcribing are growing on an
unprecedented scale worldwide. Be a part of the steady advancement
of this technology. Digital recording is the only independently
verifiable method of making a verbatim record. It's not what was
With their voices soft as thunder,
As they tear your hope apart,
And they turn your dream to shame.
Susan said backstage before she performed, "I'm going to make that
audience rock," and indeed she did. Come to Indianapolis. Learn
for yourself that your Association, your Board of Directors, and your
membership are composed of some exceptionally skilled and bright minds in
the reporting and transcribing world. You will see we are not ugly,
and we are not what you may expect. I can guarantee you, though,
the place will be crawling with us. There is no stopping us
now. Won't you join us? Do not miss this performance. Do
not underestimate the power of one — that is, one member, one
attendee, one conference, one powerful Association.
AAERT is the only national organization that tests and certifies
electronic / digital reporters and transcribers. We do so now, and we
have done so for years. The dream has become reality. You
didn't expect that, did you, now?
by Gail Malm Armstrong, CERT
Glad to be an electronic court reporter!
(Share your experiences on the benefits
The cost savings / efficiencies of E-Reporting
of being an
electronic court reporter;
Since I work with it every day, I sometimes forget about all of the
advantages of digital reporting. I recently experienced a situation
that reminded me. I'd worked particularly hard to honor a transcript
request received on short notice. It was a 3-hour hearing that
included a lot of technical and medical terminology. Just before the
judge entered the courtroom, the attorney approached me with the
transcript and said, "I found a mistake in the transcript." I offered
to check the audio.
Within a couple of minutes I re-played the audio
for the attorney and prosecutor. The transcript was accurate.
Obviously, the big advantage for me was being able to verify my work.
But the range of savings is much more broad.
Typically, an attorney would have
to file a motion, appear before a judge to present the issue;
then the court would have to listen to the audio and decide if
there was an error in the transcript. If the court determined there
was an error and that it was material, the court would then order
the court reporter to correct the transcript and the case could
By having the ability to play the exact audio and resolve
the dispute in a period of minutes, digital reporting allowed the
hearing to proceed without delay and saved precious time and resources
for everyone involved — the court, prosecution, defense attorney, and
contributed this experience on May 4th,
is an official court reporter
Spring has finally arrived, which is great news to me.
I live in Minnesota, and because of the extreme winter conditions and months
of snow and sub-zero temperatures, it is common for Minnesotans to pack
everything into the summer. Much like a Minnesota summer, I've packed a
lot into this article.
Perhaps it is because of the extreme winters that Minnesotans
relate everything to weather. I relate these seasonal changes to electronic
reporting industry changes. Some people choose to handle winter weather
by complaining, hibernating indoors in front of the family room fireplace,
and they go outside only when absolutely necessary. Other people throw on
another layer or two of gear and venture out to experience the surprises
from Mother Nature.
So, too, does the digital reporting and transcription industry change with
the weather, and as the use of e-reporting increases before our very eyes,
some people will resist it, criticize it, and attempt to persuade the system
against incorporating it. Others will embrace it, educate themselves about it,
and learn how best to effectively incorporate its use into their system.
Like a hearty Minnesotan, e-reporters and transcribers can respond
by adding that extra layer of gear and persevere. Much like the unpredictability
of Mother Nature, we cannot predict exactly how the industry will change,
but we can put on that protective layer to weather the storm, and
confidently stand behind the reliable and accurate reporting method
we know it to be.
Our membership is steadily growing. AAERT is no longer the neighborhood
mom-and-pop grocery store, but it is not the box store in suburbia,
either. As our association experiences the benefits and drawbacks that
come with growth, it is important we focus on the AAERT mission: The
American Association of Electronic Reporters and Transcribers is a
nonprofit mutual benefit corporation organized to provide education and
certification for professionals engaged in electronic reporting,
transcribing, and supportive employment roles, and to promote public
awareness and acceptance of the electronic reporting industry.
AAERT operates almost entirely on the generosity of volunteers, from both
the public and private sectors. It is because of their dedicated
service that AAERT provides quality education and certification
programs. It is because of their dedicated service that AAERT can
maintain reasonable membership and conference fees. It goes to the
very core of our mission — a mutual benefit corporation. As you read
the newsletters, as you review the information on our website, as you
attend the conferences, be reminded that all of it is due to the hard work
and commitment of our volunteer members.
There are a number of bright and talented individuals interested
in serving on your Board. In this issue, you can read about the
their commitment to electronic / digital reporting. If you are
(or someone you know is) interested
in serving on the AAERT Board, or wish to volunteer for committee work,
Steve Briggs at WowPages was selected by the
Board to maintain the AAERT website. In the coming months, look for
significant changes and a new look! Recently, the Digital Reporting
Technical Forum was modified to include separate areas to post your
comments or questions regarding FTR, Liberty
Recording, and Veri-Core. Technical support from FTR,
Liberty Recording, and Veri-Core will periodically review posted comments
and offer advice as needed. Use these areas to exchange ideas, learn
shortcuts, or obtain expert technical advice on vendor-specific matters.
you to our industry partners for working together with us on this project.
Your thoughts and suggestions are important to
us as we modify the website. If you want AAERT to consider your ideas,
submit them to
and note "Website" in the subject line.
Lastly, but and most importantly, Gail Armstrong is busy
coordinating the June conference. Educational sessions include presentations
from court reporting grammar and punctuation experts Santo J. Aurelio,
Ph.D. and Lillian I. Morson. Karon Etienne (Word) and
Randel Raison (WordPerfect) are back by popular demand. Digital
reporting/transcription companies will display their latest technology.
Steve Townsend, Chair of the
AAERT Advisory Board, will update the membership on
Advisory Board activities.
These are definitely exciting times for e-reporting. We hope to see you
Margaret Ann Morgan, CERT
Patty Drummond, CERT — Reporter of the Year
In October 1984, Patty Drummond was hired by the 9th Judicial Circuit Court
as an Electronic Court Recorder/Monitor. Patty's duties at that time were
to record and monitor Juvenile court proceedings while maintaining
handwritten log sheets to aid in the subsequent transcription of proceedings
by other Special Court Reporters. Patty remained in that position until
1987, at which time she was transferred to the main courthouse and continued
working in her capacity as an Electronic Court Recorder/Monitor.
Patty then took a typing class and was promoted to Electronic Court Reporter
at the Orange County Courthouse, and worked in that capacity until 2002.
During this time Patty became a lead court reporter. Also, during that
period of time, the court system moved from an electronic reporting system
to a centralized digital reporting system, and Patty was instrumental in
the oversight and maintenance of the system. In 2001, she earned her
CERT with the AAERT, and later that same year was named as Employee of the
Quarter for her work in helping to establish and maintain the Court's
upgrades to the digital reporting system.
In 2002, Patty was promoted to the position of Assistant Managing Digital
Court Reporter and, until December of 2007 assisted in the management of
the digital court reporting department and its staff of 20. In 2004, Patty
was a Charter Member of the Planning Committee for the Florida Digital
Court Reporters Association, a networking organization for Florida's
digital court reporters. Patty has been a member of the Planning Committee
for the past five years and is currently involved with the planning of the
6th Annual Meeting of the Florida Digital Court Reporters Association.
Because of her vast experience and knowledge of the Court's centralized
digital reporting system, Patty took on a new role as a Computer Analyst
in December of 2007. Patty's duties in this position include being the
liaison between FTR and the Courts. Her experience and dedication to her
position have made her an extremely valuable member of the Ninth Circuit
Patty lives in Orlando and is married to Russ Drummond who retired from the
DC Police Department in Washington, D.C., and from the Orange County
Sheriff's Office in Orange County, Florida. Their daughter Christina is a
first-grade teacher in Orlando, son Eric works for Baldwin Fairchild as
support staff, and daughter Rachael is 18 years old and a high school
Mary DeLano Henry, CET**D — Transcriber of the Year
Mary was born and raised in Sugar Land, Texas. Growing up, she watched
the "Perry Mason" series which inspired a love of
courtroom drama and litigation. This led her, after graduating from high
school in 1972, to study the Stenographic system of court reporting. In
1976 she met and married John Henry, whom she describes as "the man of my life,"
and went to work for lawyers, performing mostly litigation
work for about 15 years. This inspired another passion — for word
During those 15 years of litigation work, Mary began typing court documents
— yes, using carbon paper for multiple copies on a standard
non-correcting typewriter because the attorneys did not "trust" documents
that had come from copying machines. When the IBM Selectric came out, it
had a correcting key — wow! She thought that was fantastic,
but then went on through the years to learn word processing on the
Mag Card II and the IBM 5520. The new PCs had just come out when she
"retired" to be home and raise her two children.
Although she also enjoyed volunteering in the schools and activities of her
children and community, she couldn't shake the desire to be involved with
court work. One day she read a newspaper ad for a legal transcriptionist,
and knew this was something she could do from home. She convinced
the firm to give her a chance to prove herself: "I will be the best
transcriptionist you've ever had!" That was in 1999. Mary indeed
followed through on that promise, because she received their 2001/2002
and 2002/2003 "Transcriptionist of the Year" awards.
In 2005 she heard about AAERT and very quickly decided she needed to pass
their CET exams. By this time she had been transcribing for the Federal
Courts of the Southern District of Texas for six years, and thought the
test would be easy. She looks back: "Well, I found it to be a very
humbling experience, but managed to pass the exam in 2006."
Mary has kind words for the Association: "Through AAERT I have met
the 'best of the best' in this industry. I continue to be honored that
I belong to such an inspiring and quality-driven organization, and I now tell
my friends 'I attend the University of Transcription through AAERT,
where the learning never ends!'"
Mary owns Sugar Land Transcripts, and she and John continue to reside in
Sugar Land, near Houston.
A/V Tronics is now AVTranz
A name very familiar in our industry, A/V Tronics, has been recast
as AVTranz to more clearly reflect its prime goal: providing
full-service resources for courts and the legal community, focusing on
all aspects of what is rapidly becoming "the new, digital,
online court record."
Erik Ligé, AVTranz' vice-president of sales and marketing,
aptly points out that "The court record can now be
defined as a combination of digital audio, digital video, and the
AVTranz is headquartered in Phoenix, and has regional offices in Tucson and
Read their program outline at
AVTranz — the court record online.
ask the experts . . .
• Dear Experts,
I'm preparing a transcript that involves an interpreter. The defendant
answers through the interpreter sometimes and in English other times —
practically every other question. I know there is a parenthetical
comment some reporters insert at the beginning of their transcript that says
something about all of the answers are through the interpreter. With
this defendant it is too confusing. How do I handle that situation?
Right now I have:
Q. Blah blah blah?
A. Blah blah blah.
Q. Blah blah blah?
A. (In English) Blah blah blah.
Q. Blah blah blah?
A. Blah blah blah.
Q. Blah blah blah?
A. (In English) Blah blah blah.
I have seen the following, which seems clearest, but I wouldn't want
anyone to think I was padding the transcript:
Q. Blah blah blah?
A. (Through interpreter) Blah blah blah.
Q. Blah blah blah?
A. (Without interpreter) Blah blah blah.
Q. Blah blah blah?
A. (Through interpreter) Blah blah blah.
Q. Blah blah blah?
A. (Without interpreter) Blah blah blah.
The experts reply,
Since we do use a blurb that indicates that the witness, who is not fluent in
the English language, is examined through his / her interpreter, then any answer NOT
prefaced with a parenthetical is assumed to be through the interpreter,
and any answer directly from the witness could be indicated by
As we all know, if an interpreter is professional, he or she will be
invisible, but there are times when they may need to speak as themselves:
Q. Blah blah blah?
THE INTERPRETER: I'm sorry, I didn't understand the question.
Could you repeat it?
BY ATTORNEY Z:
Q. Blah, blah, blah?
A. Blah, blah, blah.
Then we have the unprofessional interpreter who answers in the third
person. That would be really confusing if left as an A.
Q. Were you present when the officers arrested John?
THE INTERPRETER: He says he wasn't at work that day.
— Randel Raison, CET**D
— Mary D. Henry, CET**D
— Laurel H. Stoddard, CET
NOTE: Replies are general and informational in nature,
and opinions are not intended to provide legal advice.
Always follow the rules of your own jurisdiction.
The Nature of Words
What is the relationship between discussion and a motion
I pondered that discussion, percussion, repercussion,
and concussion all sprouted from the same Latin root,
-cutere, a form of quatere,
to shake or strike, and I realized that another offshoot of
quatere is quash, to suppress or make null and void.
Aha, I thought. Another growth from this rootstock is probably
quake, to shake, shiver, or tremble. Quake, however,
comes, not from Latin, but from the Old English cwacian.
What about quarry? It begins the same way, but it's a chip off
another Latin block, coming from the French quarrière
by way of the Vulgar Latin quadraria, the place where
blocks of stone are squared, derived from the the Latin quadrare,
to square. From there my mind jumped to
quadratic equations, called thus because they involve the square of
an unknown X.
Then my thoughts meandered to quandary, the origins of which are
pretty much a quandary in themselves; Webster's Unabridged suggests that the
word likely came from the Old English wandreth. The
word has been around since the 16th century.
Wending my way back to quash, I wondered if squash was related
as closely as it appears to be. As a verb it is another sprout from the
Latin quatere. The noun, however, referring to plants belonging to
the genus Cucurbita, is an American modification of the Narragansett
Vulgar language, incidentally, was not originally a pejorative
term; it simply referred to the language of the common people, the Latin
vulgus; it was the vernacular.
Laurel H. Stoddard, CET
On The Record Reporting & Transcription, Inc. (Austin, Texas)
Notice of AAERT's 16th Annual Business Meeting
and Board of Directors Election
As our bylaws require, notice is hereby given to all AAERT members
the Association's annual business meeting and Board election will be held at
3:00 p.m., Monday, June 29, 2009
The Hyatt Regency Downtown
One Capitol Avenue
Indianapolis, Indiana 46204.
Three Board positions will be filled by election, and other Association
business may be conducted.
The current nominees are presented below.
may vote in person or by revocable proxy.
Click here for a printable proxy form.
Mail, fax, or e-mail a scan of your proxy so it arrives by
June 15, 2009 at
2900 Fairhope Road
Wilmington, Delaware 19810-1624
fax: 302.439.4495 (Eastern time).
Board of Directors nominees . . .
At 2009's Annual Business Meeting we will elect directors for three open
positions . . .
see the official notice above, with information about voting in
person or by proxy.
Christopher Boone, CER**D,
of Denver, Colorado,
has been with Agren Blando Court
Reporting & Video, Inc., since 2002 as the manager of its Electronic
Reporting & Transcription division. One of his favorite tasks is training
new electronic reporters. His goal is to ensure that the new reporters not
only turn out a great work product, but also feel confident in their work
and to positively represent electronic court reporting at every opportunity.
Prior to joining the Agren Blando team, Christopher was a part of the IT
community in Denver since 1993. He has been able to put his past
experience to use in the ever evolving world of electronic court reporting
and transcription. Christopher is married with three children and enjoys
spending time outdoors with his family.
C. Lynn Gilstrap, CERT*D,
of New Port Richey, Florida,
began her legal career as a self-employed
Transcriptionist in 1978,
working with several freelance and official stenographers for the 18th
Judicial District Court in Wichita, Kansas. Subsequently, she worked as
a Legal Administrator for several firms in the Midwest before moving to
Florida in 2001.
She is currently the Court Reporting Services Manager
for the 5th Judicial Circuit of Florida and oversees all court reporting
operations for their five counties.
Mary DeLano Henry, CET**D,
of Sugar Land Transcripts,
Sugar Land, Texas.
The original Perry Mason series inspired my love of courtroom drama
and the litigation process. After graduating high school in 1972, I
studied court reporting, then married the man of my life and worked for
15 years in litigation support roles until our two children came along,
now 22 and 17. In 1999 I began transcribing for the Federal Courts in
the Southern District of Texas using the 4 channel Sony BM-147, which
evolved into the digital recordings of today, which are transcribed using
FTR Gold. In 2005 I heard about AAERT and passed the exam in 2006.
Since then I've transcribed a huge variety of audio from across the
Through AAERT I have been honored to meet the "best of the best" in this
industry and I'm proud to belong to such an inspiring and quality-driven
organization that has helped develop my transcription skills from the
old chisel-and-stone method into the new and ever changing technology
of today. If elected to the Board of AAERT, I would have an opportunity
to serve you and share my passion for transcription.
Stacie A. Jergenson, CERT*D,
of Litchfield, Minnesota,
has worked as an Official Court Reporter for the State of
Minnesota for nearly 14 years. She has represented electronic and digital
court reporters as a union steward for 8 years and negotiated terms for
three contracts. Following participation in Minnesota's first digital
recording pilot project, Stacie prepared an evaluation that was used
to pursue statewide installation of digital recording equipment. Stacie
testified before the Minnesota Supreme Court regarding rule changes
pertaining to public access to audio records and she is involved on a
Statewide Labor-Management Committee.
Stacie's educational background includes a legal secretary diploma,
Liberal Arts A.A., Sociology and Criminal Justice B.A., and a Public
Safety Executive Leadership M.S. She is currently considering the pursuit
of a Ph.D. Stacie believes she has a great deal to offer AAERT and its
members. Her education, leadership roles and experiences, and her commitment
to the profession have prepared her for the role of board member. While
AAERT will certainly face challenges in the future, Stacie has confidence
that there are many opportunities just waiting to be discovered and
actualized. She is up to the challenge of helping to lead AAERT into the
Kenneth J. Kelemen, CER**D,
of Carneys Point, New Jersey,
is with the Family Court of the State of Delaware in
New Castle County. In 2007, Ken was the first Electronic Court Reporter
hired by the Delaware Family Court. Ken has quickly developed advanced
reporting procedures as well as unique ways to improve the quality and
consistency in Delaware's audio record.
In 2006, Ken graduated from
York College of Pennsylvania with a bachelor's degree in Music Industry
and Recording Technology. Since this time, he has applied his knowledge
of audio technology to the court reporting industry. Although Ken has
been involved with the AAERT organization for a short time, he has been
an active member; volunteering services, proctoring examinations, and
attending the 2008 conference in San Antonio. Ken plans to use his
expertise to further the mission of AAERT and hopefully become a member
of the AAERT board.
AAERT Committees / Boards, 2009 - 2010
Luis Gomez, Chair
Membership / Marketing
Karen Bergstrom, Chair
Gail Malm Armstrong
Gail Malm Armstrong, Chair
Randel Raison, Co-Chair
Randel Raison, Chair
Margaret Morgan, Co-Chair
Steve Simon, Chair
The Court Reporter
Gillian Lawrence, Editor
Board of Directors / Officers
[To June 30, 2009]
Margaret Morgan, President
Gail Malm Armstrong, Vice-President
Luis Gomez, Secretary
Karen Bergstrom, Director
Randel Raison, Director
Gillian Lawrence, Director
Janet Harris, Director
Sherry Simmons, Executive Director
James V. Bowen, Treasurer
Steve Townsend, Chair
Newly Certified Members
— Spring 2009 Examinations
Orlando, Florida; West Palm Beach, Florida;
Wilmington, Delaware; and Rancho Cordova, California.
Congratulations and our very best wishes to these candidates who earned their
initial or upgraded certifications!
Adele Barbieri, CET**D
Faith Bell, CET**D
Thelma Brathwaite, CER**D
Maribel Chinea, CER
Lisa Contreras, CET**D
Ramona Cota, CERT
Richard Friant, CER**D
Karen Hartmann, CET**D
Margo Hewitt, CET
Peter Higgins, CER**D
Michael Mac Iver, CERT
Lisa Martin, CET**D
Daisy Morrison, CER**D
Elise Nagler, CET**D
Jessica Rodriguez, CER**D
Samuel Sacks, CER**D
Tahsha Sanbrailo, CER**D
Diana Sasseen, CET
Donna Sledzinski, CER**D
Robert Tootle, CERT
Carol Walrath, CET**D
— Puerto Rico
A general discussion of the program and a current schedule is at
Steve Simon, CERT
Certification Chair —
A warm welcome to our new members
since the last issue of The Court Reporter
AAERT members can go to our on-line Directories by clicking
Lisa P. Campbell
One Stop Legal
California Reporting, LLC
San Rafael, California
Gloria C. Irwin
GCI Transcription Services
Egg Harbor Township, New Jersey
Video Court Reporting Services, Inc.
Peter Keith Schaeffer
Brady, Chasanov & Schaeffer
Marnie C. Tice
In House Transcription
Boca Raton, Florida
DepoScript Court Reporting, LLC
Sunny Isles Beach, Florida
Members who do not wish to appear in on-line
listings are shown with initials only:
E.A., New York
Anita Denise Armas, California
Deborah Lynn Baker, California
Miguel Baque, Florida
L.B., New York
Tracy Lynn Bates, Oregon
Robin Bence, Florida
Beverly Benson-Serpi, California
Linda M. Carmichael, Delaware
Jan G. Chanler, Louisiana
Rosario M. Chavez, New Mexico
H.C., New York
K.C. Corbin, Indiana
Janet L. Cordia, Missouri
John O. Cota, California
Ramona Cota, California
Rhonda M. Cotton, Wisconsin
P.E., New York
Erin Leah Flynn, Florida
Richard Arnold Friant, California
Nancy B. Gardelli, Florida
T.G., New York
Sandra L. Hedges, Missouri
S.H., New York
Melissa Henry, Louisiana
Laura N. Johnson, Florida
Janice L. Jones, Minnesota
E.K., New York
B.K., New York
Barbara Jeanne Little, California
Michael Joseph Mac Iver, California
Keith E. McGregor, Ohio
Aida Maria Medeiros, Florida
Rhonda C. Meeks, Florida
Leigh Anne Nakata, Hawaii
Tami S. Ondik, Colorado
D.P., New York
Cynthia Grace Peacock, Georgia
Diane F. Petree, Virginia
Peter Andrew Petty, California
Rebecca D. Pfister, Indiana
A.R., New York
Diana Joy Sasseen, California
S.S., New York
L.S., New York
Norma Renee Streeter, Louisiana
Connie Thomas, Florida
Robert Tootle, California
Ronda D. Troemel, Indiana
Karen Annette Wable, Florida
Brandi Lynn White, Florida
P.W., New York
Edna Zaid, Michigan
AAERT is proud to announce a new benefit to our members.
Would you like to receive a significant savings on supplies for your
home and office, such as copy paper, toner, pens, and even cleaning
AAERT has partnered with the Staples Business Advantage
to provide significant savings to our members. The savings can vary from
5% - 15%. If you are a Rewards customer, contact me to see how you
can save more with the SBA Program.
All you have to do is register through AAERT (a one-time setup) and be a
member in good standing. All orders must be paid for by credit card at
the time purchase is made. We will also receive special pricing for the
top ten items purchased by the membership.
For additional SBA Program services, please view their website at
www.StaplesLink.com, or just click on their logo above.
Ordering is simple by using www.StaplesLink.com or by telephoning
1.877.826.7755. Orders received by Staples before 3:00 p.m.
will ship the next day, FREE.
Would you like to take advantage of this benefit?
Contact Tina Schaeffer (AAERT Assistant Director) at
with your name, address, telephone number, fax number (if you have one),
and type of credit card you will be using (American Express, MasterCard,
or Visa). Once your account is set up you will be able to place your
Contact the Editor
The Court Reporter is published by
The American Association of Electronic Reporters and Transcribers, Inc.
All rights are reserved, whether in electronic or print modalities. © 2009.
Margaret Ann Morgan, CERT, President
AAERT / 2900 Fairhope Road / Wilmington, Delaware 19810-1624.
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