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Executive Corner - October 2014 

At times, surveys can be stressful. Example: A coworker talks to another coworker and suggests that we survey our members. They both agree. The coworker calls a member and asks an open-ended question, “What do you want?” The member replies, “To be left alone. This is my 5th survey already this month”. Ouch! Yes, surveys can be stressful and at times annoying, but without input, associations, committees, boards and management are not able to understand the changin

Michael F. Tannen, CSEP
Executive Director AAERT


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